Refund policy

ORDERING POLICIES
Jesod Clothing does not accept returns. Requests for exchanges, or reports of
errors or damaged items, must be made within 3 business days of the delivery
date once you receive your items. PLEASE REVIEW THE SIZE CHART FOR
YOUR ITEMS BEFORE COMPLETING YOUR PURCHASE!

EXCHANGES will be subject to a processing fee of up to $20 per item. Please
email customercare@jesodclothing.com in order to receive exchange
instructions. Exchanges on limited release and exclusive items are not
guaranteed. Please fully ensure your order is correct BEFORE checking out!
Any return exceptions will be refunded via store credit in the form of a Jesod
Clothing E-Gift Code. Credits are processed within 7-10 business days of your
item(s) delivery to us. Exceptions are not guaranteed and are to the discretion
of our leadership team based on inventory, current shipping times, and
availability of limited release and exclusive items. Worn items are not eligible
to be exchanged.
Order alterations generated by Jesod Clothing will be accompanied by an
email to the address used to place the order and refunded via E-gift Code, in
the case of unavailable or cancelled items.
Jesod Clothing is unable to add discount codes to orders after they have
already been placed, and no more than one code can be used on a single
order.