Shipping policy
SHIPPING
Orders may take up to 2-4 weeks to arrive. Many orders arrive sooner,
depending on the immediate availability of ordered items. Currently we do not
offer expedited shipping.
We currently ship within the United States and to the following countries:
Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia &
Herzegovina, Bouvet Island, Bulgaria, Canada, Croatia, Cyprus, Czechia,
Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany,
Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary,
Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein,
Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco,
Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San
Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden,
Switzerland, Turkey, Ukraine, and the United Kingdom.
Shipping rates are flat for all domestic and international orders.
Jesod Clothing is not responsible for lost/stolen items. In the case of a
lost/stolen package please contact the carrier directly. Once the order is in the
possession of the carrier we no longer have access to that order anymore.
Jesod Clothing is unable to replace items lost by the carrier or stolen free of
charge. We will however, do everything in our power to assist you!
Major holidays also will increase shipping time. Please be mindful that our
very small staff does not work on these days as we feel they deserve to spend
time with their families.
==> Please note that during sales & promotions, processing times may
increase as order influx increases at those times. Please allow up to 5
business days to receive a response from customer service during this
time. We strive to send orders out as quickly as possible and will notify
you of any major delays.
INTERNATIONAL CUSTOMERS
All international orders will be shipped via USPS First Class International.
Please note that the typical delivery time will generally be 10-15 days from
shipment, possibly longer depending on your country. You will receive a
tracking and a customs confirmation number confirming acceptance by the
post office to forward onto Customs for international shipment.
Once an order has been shipped from our facility, we are no longer
responsible for mail delays and certain other extenuating circumstances are
beyond our control (i.e Covid 19 regulations, customs delays, etc.)
Customs fees vary by country. The customer is solely responsible for any
customs duties or taxes associated with their purchase.